Delivery Information

Just a Touch of Love of offers free delivery within the UK

Shipping to mainland Europe is £14.50 by tracked courier. 

Shipping to the rest of the world is £24.00 by tracked courier. 


How long will my order take to arrive?

We work hard here at Just a Touch of Love to make sure all our orders get out quickly and on time, we aim to dispatch all orders within 1-2 working days.  But please allow 10 working days for your order to arrive  before contacting us. 


Unfortunately Just a Touch of Love cannot guarantee that delivery instructions provided to us will be carried out and are not liable for any errors made by Royal Mail or courier companies and can't be held liable for delays in delivery or lost or damaged parcels.


If you order is urgent then please contact us before placing an order to guarantee we can deliver it on time for you.


WE OFFER SEVERAL SHIPPING METHODS:

Standard 2nd Class - dispatched in 1-3 working days (unless a later date is requested), sent via 2nd class Royal Mail who aim to deliver in 2-3 days. In our experience about 90% of 2nd class mail arrives the day after dispatch, about 8% arrives in 3-4 days and the rest can take up to 5 days, or is occasionally lost in the post. Standard 2nd class mail is the most economical but is not the most reliable. We retain proof of postage but the delivery is neither tracked nor guaranteed.


Courier Delivery - Generally the most cost effective for large orders or orders spread over several packages. Dispatched in 1-7 working days and guaranteed delivery by the end of the next working day to most UK destinations. This is at an additional cost the the quoted prices so please contact us to get a quote.